The property was in the middle of the city. The food was outstanding, the breakfast was absolutely fantastic. All the staff were caring, very amiable...

Immaculate rooms, attentive staff, beautiful grounds, excellent wifi, perfect for families.

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It's the go-to spot around here! 🌟

The staff here were really friendly and welcoming. It was convenient to have the option to park your car right on site. As for the location, this place is situated close to a river, charming wicker dining pods, a lush hill, and a beautiful tropical garden 🌿. Additionally, there's a poolside restaurant just a stone's throw away, perfect for grabbing a bite to eat.

We were blown away by the impeccable service at Mandapa. From the moment we arrived, we felt like royalty, with a warm welcome and a personalized greeting ceremony. The resort itself is stunning, with meticulous attention to detail and a sense of timeless beauty. Every staff member we encountered was friendly, sincere, and went above and beyond to ensure our stay was perfect. The in-room dining, spa, gym, and breakfast were exceptional, and we highly recommend trying the tasting menu at the renowned restaurant Kubu. Despite a few hiccups with our booked activities, we still had a pleasant experience. we would highly recommend Mandapa, A Ritz-Carlton Reserve to anyone seeking a once-in-a-lifetime journey.

Impeccable service, spacious villa with river view, delicious food, memorable birthday celebration, knowledgeable and pleasant guide, breathtaking scenery.

No issues.

Attention to detail unmatched. Perfect room, meals, service. Butler prepared flower bath, anticipated every little thing. Unexpected surprises and thoughtful details throughout stay.

This resort was a truly breathtaking experience. The views from the entrance were amazing, giving us a bird's eye view of the whole property. The location in the jungle next to the river was perfect for a romantic escape. The breakfast overlooking the river was a highlight, with delicious food and stunning views. The rooms and facilities were excellent, offering all the amenities we needed for a comfortable stay. The service provided by the staff surpassed our expectations, making us feel incredibly welcome throughout our stay.

There was really nothing to dislike about our experience at this resort. Everything was exceptional and exceeded our expectations.

The service at Mandapa, A Ritz-Carlton Reserve was absolutely exceptional! From the moment we arrived, we were greeted with genuine warmth and hospitality. The staff went above and beyond to ensure that our stay was comfortable and memorable. Special mention to Diana, who was AMAZING and always made sure we had everything we needed. The food at the hotel was also delicious, especially the coffee. We loved the peaceful and relaxing atmosphere, surrounded by nature. The yoga class with Wenana was a highlight, where he not only taught us yoga but also shared wisdom on living happily. The resort itself is stunning, with beautiful views and a perfect layout. The attention to detail in every aspect of the resort is commendable. We had a truly pleasant stay and would love to return in the future. I highly recommend Mandapa, A Ritz-Carlton Reserve for a fantastic and luxurious vacation experience.

We had an amazing stay at this hotel. The view of the river from our villa was breathtaking, and we loved how the hotel is situated right on the riverfront. The sound of the flowing river in the background created such a peaceful atmosphere. The cleanliness of the hotel was impeccable, and the facilities were top-notch. We particularly enjoyed the private pool in our villa, which was surrounded by nature and provided a relaxing and peaceful experience. The staff at the hotel were incredible, going above and beyond to ensure our stay was enjoyable and memorable. From the moment we arrived, they took care of our every wish and desire, making us feel truly pampered. The breakfast was superb, and the food in both the Mediterranean and Indonesian restaurants was delicious. The hotel's location was also perfect, allowing us to easily explore the beautiful surroundings.

No issues.

I had an amazing stay at this hotel. The staff were impeccable, providing exceptional service from start to finish. The hotel facilities were outstanding, with great cleanliness maintained throughout. Breakfast was fantastic, with a wide variety of options available. The location down on the river was breathtaking and created a serene and peaceful atmosphere.

Not one thing could be improved on.

We had the most amazing experience staying at this incredible resort nestled in the heart of nature. The location of the resort was absolutely stunning, with breathtaking views down the valley toward the Ayung River. It was like being in a paradise surrounded by lush greenery, with rice paddies right at our doorstep. The sound of the river flowing in the background was incredibly soothing and added to the overall tranquility of the place.

The only downside was that the resort was a bit secluded, requiring a short drive to reach the bustling center of town.

The room was spacious and well-equipped, with a luxurious bathroom that featured a garden shower. The bedroom quality was excellent, and the living room area was updated and modern. The room also had a covered deck that provided a nice outdoor space to relax in.

The service at the spa was not up to par, with some guests feeling that the treatments were not worth the high price.

The hotel offered complimentary Wi-Fi and airport shuttle service, which was very convenient for my business trip. Additionally, the location was perfect for my work meetings as it was in the heart of the city. The room was also very spacious and comfortable, making it easy for me to work and relax.

I had to ask several times for basic amenities such as extra towels and toiletries, which took a long time to be delivered. Additionally, the room was not very soundproof, and I was disturbed by noise from adjacent rooms and the street outside.

the hotel had amazing food which was a major advantage.

The buggy service was slow and frustrating, making it difficult to get around the hotel. the room was small and claustrophobic, detracting from the overall experience.